Refund Policy
Plain terms, no fine print. Every pack on NETSaathi is a one-time purchase — there is no subscription, no auto-debit and no renewal. What you pay is the price shown; the JRF Pack has no inflated MRP.
7-day money-back
If you ask within 7 days of purchase and you have not started using the premium chapters, the pack price is refunded in full. The 7 days are counted from the purchase date shown on your order (see your Orders page).
How refunds are paid
Refunds go to the original payment method via Razorpay. Once a refund is processed, the pack's entitlement is removed and its premium chapters lock again — a refunded pack cannot be re-activated by a later payment message. Refunds are processed from the site owner's Razorpay dashboard after your request, and usually reach your account within a few business days.
Failed payments are never charged
A failed payment is not captured by Razorpay, so no money leaves your account and the order is marked failed. If a failed payment ever appears as charged on your statement, contact us with the payment ID and it is refunded in full.
Duplicate charges
If the same pack was charged twice by mistake, the duplicate charge is refunded in full on request. Include both order IDs (visible on your Orders page) so the duplicate can be identified.
After 7 days, or after use
After 7 days from purchase, or once the premium chapters have been used, a refund is not available — packs are one-time digital products. Failed and duplicate payments (above) are always refunded in full, regardless of timing.
Cancellation — there is nothing to cancel
Packs are one-time purchases, not subscriptions: there is no monthly charge, no auto-debit and nothing to cancel. Access simply ends when the pack's days expire — 60 days for the JRF Pack (the Dec 2026 cycle), 365 days for other packs.
How to ask
Use the contact form on the Contact page with your order ID (visible on your Orders page) and the reason. Refund requests are answered from the admin inbox.